It's really simple! Our Galaxy Nova team makes sure to send you a confirmation email as soon as your order is finalised. If you haven't received this email, there could be several possible reasons:. Start by checking your spam folder, and if you don'
You have until 00:00 midnight Paris time / 17:00 US Central Standard Time (CST) on the same day of your order to contact us to make any modifications. Unfortunately, we are not able to process modification requests after this deadline. Please note th
Our aim is for you to receive your Galaxy Nova order as soon as possible. We do our best to process orders as quickly as we can. What does 'processing my order' mean? Order processing includes printing the shipping label, picking the items for orders
No worries! First of all, we invite you to check out our article on parcel processing times and our delivery times. It might just be that your parcel hasn't left yet, but it shouldn't be long. Has it been more than 6 business days (Monday to Friday)
Once the carrier has taken charge of your parcel, they are responsible for its safe delivery and within the scheduled timeframe. This is when the shipping period begins and the tracking information for your parcel will be updated by the carrier as it
When will my order be dispatched?. Delivery only begins once the order has left our warehouses. Allow between 24 and 72 business hours (Monday to Friday) for our logistics team to dispatch your GalaxyNova order. So, consider adding between 24 and 72